Privacy Policy

Arkcraft Ltd, a private limited company duly incorporated and registered in England and Wales, operating under the trade name CineEstate (“we,” “us,” or “our”), takes your privacy seriously and is fully committed to protecting the personal data of all visitors and users (“you” or “your”) of our website located at www.cineestate.com and any associated services, in strict accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable privacy laws and regulations. We collect personal information that you voluntarily provide to us when you register an account, subscribe to newsletters, submit orders or inquiries, or otherwise engage with our platform, including but not limited to your full name, email address, telephone number, billing details, and payment information, which is processed securely via trusted third-party payment processors such as Stripe, with whom we maintain comprehensive data processing agreements to ensure compliance and security. Additionally, we automatically collect certain technical data such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and information collected through cookies, pixels, and similar technologies to facilitate the operation and security of our website, analyse usage patterns, enhance user experience, and enable targeted marketing efforts, always respecting your choices regarding cookies. The legal basis for processing your personal data includes your consent, necessity for contract performance, compliance with legal obligations, and legitimate interests pursued by Arkcraft Ltd in operating, improving, and securing our business. We do not sell or rent your personal data to third parties; however, we may share your information with carefully vetted service providers, contractors, or agents who assist us in fulfilling our services, such as hosting providers, customer support platforms, marketing agencies, and analytics providers, all of whom are bound by contractual obligations to maintain strict confidentiality and data security. Where personal data is transferred outside the UK or the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office, to guarantee an adequate level of protection. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements, after which your data is securely deleted or irreversibly anonymized. You have multiple rights under data protection law, including the right to request access to your personal data, obtain copies, rectify inaccuracies, erase data (“right to be forgotten”) where applicable, restrict or object to processing, receive your data in a portable format, and withdraw consent at any time without affecting the lawfulness of prior processing. To exercise these rights or raise any concerns regarding our data practices, you may contact our Data Protection Officer at info@cineestate.com. We employ appropriate organizational and technical security measures, including SSL encryption and secure storage protocols, to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. Although we strive to protect your data, please be aware that no transmission over the internet or electronic storage system is 100% secure. By continuing to use our website and services, you acknowledge that you have read, understood, and consent to the terms of this Privacy Policy and the collection and use of your data as described herein.